Start solving your operational bottlenecks and discover untapped potential
Improve productivity, quality and reduce costs
.png)
The undeniable challenge
Driving productivity or operational improvements with a large workforce is challenging
Meeting service standards and customer service expectations are highly dependent on the workforce
70% of (digital) transformations fail because people don’t use the new tools/processes
The hiring pool is shrinking and churn and absenteeism are increasing
How does it work?
01
​
​
​
02
​
​
​
03
​
​
Tradler helps identify operational bottlenecks that reduce efficiency, increase cost, or impact customer experience.
​
Determine which actions/ behaviors need to change or improve to remove that bottleneck/cost.
Drive behavior towards that action using a unique blend of gamification, recognition, and rewards.
Examples of areas to address bottlenecks and create ROI:
.png){kind=small}
Productivity/quality
Identify operational and service bottlenecks and turn them into gamified metrics and behaviors to improve operations, reduce costs, and increase customer satisfaction.
Customer satisfaction
Create awareness around specific actions that increase CX or cause low satisfaction.
Hybrid and remote work
Connect and celebrate together the small and big achievements regardless of where you are.
(Digital) Transformation
Drive your transformation initiatives by incentivizing specific behaviors that allow you to move forward.
Correct usage of tools
Allocate points for correctly scanning a package, using a CRM or other software, or for simply requesting holidays on time.
How do we drive behaviors to fix bottlenecks?
We gamify the metrics that impact productivity and quality, tailored to each individual. People can earn points on the platform in different, customizable ways based on their needs.
-
Personal, team, and company-wide metrics, milestones, OKRs, targets, KPIs
-
E-learnings, Training, Safety Awareness
-
Proper usage of tools, equipment, technology
A fun and easy-to-use recognition system that allows everyone to exchange highly personalized and impactful recognitions.
-
Insights driven by machine learning help team leaders give the right recognition to the right person at the right moment.
-
Peer-to-peer recognitions stimulate communication and team cohesion and are especially impactful in remote work environments
Users get real rewards by exchanging their points for a wide variety of digital gift cards and charitable donations. We can integrate any internal or third-party catalog, or help you create non-monetary reward ideas.
-
Reward experience is easy and customizable
-
Get engaging ideas for rewards
-
Suggest your favorite NGOs for donating points
-
We help your team leaders identify and focus on the areas where they can make the biggest impact and allow them to easily tailor the platform to their needs
-
Data-powered insights show team leaders what’s working, who they should recognize, and where they should focus next.
And it works!
61%
Increase in employee
retention​
27%
Increase in employee engagement
15%
Increase in productivity
Case studies
PostNL
Problem
Cost of covering the network with contractors was high
The bottleneck was in shift planning. We found contractors were used to cover shifts because the postmen did not confirm if they could cover an extra shift until Sunday. Contractors were more expensive.
Solution
Behavior change and cost savings
80% of postmen began confirming extra shifts they would cover earlier (Thursdays) resulting in north of 50K more shifts covered and thus less hiring of contractors